Pizza Hut Rewarding Treats Program

Terms of Use

General Conditions

1. The Pizza Hut Rewarding Treats Program (“Rewarding Treats”) is managed and operated by Jardine Matheson & Co Ltd – Pizza Hut Division (“Pizza Hut”).
2. Reward Points are the unit of measurement for Rewarding Treats.
3. Only holders (“Cardholders”) of Pizza Cards (“Pizza Card”) issued by Pizza Hut in the Hong Kong Special Administrative Region (“Hong Kong”) who completed the online registration process are eligible to become a member (“Member”) of Rewarding Treats.
4. The records held by Pizza Hut shall be treated as conclusive evidence of balance of Reward Points in each Member’s Account.
5. Misuse of any Pizza Card, Rewarding Treats or its benefits may result in termination of membership or withdrawal of benefits.
6. Pizza Hut reserves the right to change the Rewarding Treats structure, benefits and other features, including these terms and conditions, or to terminate Rewarding Treats at any time. Although Pizza Hut will use reasonable efforts to notify Members of material changes, it is the responsibility of Members to keep themselves up-to-date in respect of the terms and conditions of Rewarding Treats. Any use of Rewarding Treats by a Member will be deemed as acceptance of any change. Pizza Hut will not be liable for loss or damage resulting there from.
7. Expiry Date of Pizza Card and Rewarding Treats is 12 months from the day upon the card is issued (printed at the back). Expired Pizza Card will not receive any offer; expired Rewarding Treats points will be cancelled. Members have to check the membership expiration.
8. In case of any dispute arising from Rewarding Treats, the decision of Pizza Hut shall be final.

Enrolment

1. To become a Member, Cardholders are required to register online by inputting the Pizza Card number imprinted on the card face, the “Rewarding Treat” activation code printed at the back of Pizza Card(“Activation Code”) and certain personal data. Each Pizza Card number and email can be registered by one Member only. If Cardholders of Pizza Card have established an online order account before registration, Cardholder can activate the account by entering the activation code.
2. Existing members can follow the above (1)Online New Pizza Card activation or bring the existing activated Pizza Card to any Pizza Hut outlets to activate the new Pizza Card, but the Rewarding Treats points of the existing Pizza Card will be cancelled automatically even if they are not expired.
3. Upon completion of online registration, an Online Account (“Member’s Account”) will be created for each Member.
4. Cardholders’ eligibility for Rewarding Treats is at the sole discretion of Pizza Hut and Pizza Hut may refuse to any applicant.

Membership Termination

1. Members may terminate their membership at any time by giving written notice and returning their Pizza Card to any Pizza Hut outlet in Hong Kong, at which time any outstanding Reward Points will be cancelled.
2. Misconduct, fraud, misuse of Reward Points or failure to follow the Rewarding Treats terms and conditions may result in the immediate termination of an individual membership and cancellation of all Reward Points. Pizza Hut reserves the right with or without notice to terminate an individual's membership at which time all Reward Points will be cancelled.

Issuance

1. Members earn one Reward Point for every HK$5 spent in Pizza Hut Hong Kong (including dine-in, take-out, online order or delivery order at hotline: 318-00000) The conversion is the total amount after any discount divided by 5, without any decimal point. For example: 134.7 / 5 = 26.94 (26 Reward Points are accumulated)
2. To earn Reward Points, members must activate Pizza Card Rewarding Treats Program (see “Enrolment”)
   (i) For dine in or take out purchases, customer should present Pizza Card at time of requesting the bill. OR
   (ii) For delivery order via hotline, member should read Pizza Card number upon ordering and present same Pizza Card upon food delivery. OR
   (iii)For delivery order via online, member should present the Pizza Card registered in the ordering account upon food delivery.
3. Reward Points are not awarded on tips, corporate discounts, prizes, donations, any purchase of gourmet party food (Dine in, Take-out or Delivery), kids tours, purchases of and settlements by coupons / vouchers.
4. No benefits through Rewarding Treats can be earned unless the Member has registered, as stated in Point 1 of the Enrolment Section.
5. Expiry date of Pizza Card and Rewarding Treats is 12 months from the card issue date (printed at the back). In case of card loss or any disputes, information in the Pizza Hut system will be used to judge for accuracy.
6. Rewarding Points may take 24 hours after a transaction to be credited to the Member’s Account.
7. Rewarding Points can only be earned once per transaction by one Member’s Account
8. Each Member’s Account can store up to a maximum amount of Reward Points (initially 500 Reward Points). Any changes to this maximum will be announced on our website, www.pizzahut.com.hk. Once the maximum amount is reached, no further Reward Points can be earned until some Reward Points are redeemed.

Redemption

1. Members can redeem Reward Points from Pizza Hut Dine-in, Online Ordering and Take-out. Please visit Pizzahut.com.hk/pizzacard for details and offers. Changes to offers will not be announced separately.
2. Reward Points have no monetary value and cannot be exchanged or redeemed in any way for cash.
3. Reward Points are not transferable and cannot be pooled from the same Member's various Pizza Cards.
4. The redemption of rewards and gifts is dependant on the sufficiency of Reward Points and agreement from Pizza Hut. If there are insufficient Reward Points, the redemption request shall be cancelled.
5. Members should immediately report any suspected unauthorized Rewarding Treats claims. Pizza Hut will decide at its discretion what action, if any, will be taken.

Malfunctions / Loss of Pizza Card

Pizza Hut offers no replacement of any Pizza Card in event of loss, damage or for any other reason. Members cannot redeem any prize without presenting their Pizza Card, regardless of Reward Points in Member’s Account.

Privacy

Please refer to our Privacy Policy to see what information we may collect from a Cardholder or Member and how we use that information.

Miscellaneous

We reserve the right to change the information, services and resources available on this website, and these Terms of Use, at any time. These Terms of Use will be governed by and construed in accordance with the laws of Hong Kong, and the parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong. If for any reason a court finds any provision or portion of the Terms of Use to be unenforceable, the remainder of the Terms of Use will continue in full force and effect. Any waiver of any provision of these Terms of Use by a party will be effective only if in writing and signed by a party. The applicability of these Terms of Use shall survive any termination of your registration for the Online Ordering service.

These Terms of Use were last updated on 4 December 2009. In the case of discrepancies between the English and Chinese versions, the English version shall apply.

Questions or concerns

If have any questions or comments on these Terms of Use you can contact us at Contact Us or by calling our Customer Service Hotline on 3180 0000.

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